Returns Policy
Premier Edition
If for any reason you are not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange goods or refund your money at any time. This is in addition to your statutory rights. If you wish to return or exchange an item simply send it to us, together with the returns slip provided in the original delivery, to the address above alternatively we will at your request arrange a collection for large items.
Easylife
If for any reason you are not entirely satisfied with your purchase, simply return it within 28 days, in its original packaging for a prompt replacement, exchange or refund of the item price. This does not affect your statutory rights. Personalised items and used personal items are not refundable unless faulty.
MySmartBuy.com Ltd
If for any reason you are not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange faulty/damaged goods within 12 months of receipt of yourorder. If you decide you would like to return your item for a refund, please returncontact MySmartBuy.com within 14 days of receiving your goods for a ReturnsAuthorisation Code (RAC). Once you obtain the RAC, you have a further 14 days to return the goods to us. This is in addition to your statutory rights. If you wish toreturn or exchange an item simply send it to us, together with the returnsslipprovided in the original delivery, to the address above, alternatively we will at your request arrange a collection.
J.E.M. Marketing
If you are not completely satisfied with your purchase, please return the item to the address above ingood condition within 14 days of delivery, requesting either a full refund or an exchange. This will not affect your statutory rights. Before returning any item, please call our customer services direct line on 01483 204444.
Tensor Marketing Ltd
If for any reason you are not entirely satisfied with your purchase, we give a guarantee that we will exchange goods (or refund your money up to 30 days). This is in addition to yourstatutory rights. If you wish to return or exchange an item simply return it tous with a cover note with your details and stating whether you require a refundor exchange.
Plusmail Limited
If you are dissatisfied with your order you may return it (unused) within 14 days for a full refund. Prior to returning goods please call our order line on 0844 811 6760 as we may beable to arrange a collection from you. In the case of technical / electrical goods please refer to user instructions and manufacturers help lines prior to contacting us.This is in addition to your statutory rights.
Lyncroft Marketing Services Ltd
If for any reason youare not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange goods or refund your money if you return the goods to us undamaged within 14 days of purchase. This is in addition to your statutory rights. If you wish to return or exchange an item simply send it to us, together with a short note stating why you wish to return the item to the address above. Return postage for non-faulty goods will be paid by the sender.
Trans-World Trading
If for any reason youare not satisfied with the binoculars, you may return them to us for exchange or refund within 28 days. The invoice/delivery note which will be enclosed with the binoculars gives our full address details and the enclosed instruction manualalso gives information regarding the product's 10 year warranty.
BVG Airflo Group Ltd
FREE returns on shoe and clothing items: If you are not 100% happy with your purchase you may return the goods within 30 days of receipt; using the Royal Mail pre-paid label, details are included with each item. BVG Airflo will accept faulty/unused goods in sealed original packaging for refund or replacement within 10 days. BVG Airflo do not refund postage on unsuitable items or cancelled orders.
Sparkle Direct Ltd
If for any reason youare not entirely satisfied with your purchase, we are happy to exchange the goods or refund your money within 28 days of receipt of item, as long as the item is unused and is returned to us in re-saleable condition. This is in addition to your statutory rights. If you wish to return or exchange an item please contact us on 08700 703 200 or email mirrorshop@sparkledirect.co.uk to arrange an authorisedreturn.
Van Muewen
J.Parker Dutch Bulbs (Wholesale) Ltd
If you are not satisfied with your purchase return the goods to us, undamaged and in the original packaging within seven days for a refund or exchange.
Signature Gifts Ltd
If for any reason youare not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange goods or refund your money at any time. This is in addition to your statutory rights. If you wish to return or exchange an item simplysend it to us, together with the returns slip provided in the original delivery, to the address above alternatively we will at your request arrange a collection or pre-paid label.
Central Digital Print Ltd (trading as AOK)
If for any reason youare not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange goods or refund your money at any time. This is in addition to your statutory rights. If you wish to return or exchange an item simply send it to us, together with the returns slip provided in the original deliveryfora full refund.
Mediastorehouse
If for any reason youare not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange goods or refund your money at any time. This is in addition to your statutory rights. If you wish to return or exchange an item simplysend it to us, together with the returns slip provided in the original deliveryfora full refund.
Score Draw Limited
If for any reason youare not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange goods or refund your money at any time. This is in addition to your statutory rights. If you wish to return or exchange an item simplysend it to us, together with the returns slip provided in the original deliveryfor a full refund.
Sports Media
If for any reason youare not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange goods or refund your money at any time. This is in addition to your statutory rights. If you wish to return or exchange an item simplysend it to us, together with the returns slip provided in the original deliveryfora full refund.
Haynes Publishing
If for any reason youare not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange goods or refund your money at any time. This is in addition to your statutory rights. If you wish to return or exchange an item simply send it to us, together with the returns slip provided in the original deliveryfora full refund.
NMP (News & Media Promotions Ltd)
Offer subject to availability and UK Mainland readers only. If you are not fully satisfied return within 7 days for a full refund.
High Street TV (Group) Ltd
If for any reason you are not entirely satisfied with your purchase, we give an unconditional guarantee that we will exchange goods or refund your money subject to Terms and Conditions. This is in addition to your statutory rights. If you wish to return or exchange an item simply send it to us, together with the returns slip provided in the original delivery, to the address above, alternatively we will at your request arrange a collection or pre-paid label.


















